1. Scope of Work
We will deliver the project as described in our written proposal, quotation, or order confirmation.
Changes to scope, features, or deliverables must be agreed in writing and may incur additional
charges. We are not responsible for delays caused by late supply of content, feedback, or approvals
from you or third parties.
2. Your Responsibilities
You confirm you have authority to enter into this agreement. You must provide all required
content (text, images, logos, branding) in the agreed formats before the project starts, and you
must review work, give feedback, and approve deliverables promptly to keep the project on
schedule.
3. Revisions & Acceptance
During the design phase, you may request reasonable revisions until the agreed design is approved
(“sign-off”). After sign-off, further changes are out-of-scope and quoted separately. Final
acceptance occurs on your written approval or 7 days after we notify you the site is ready to
launch, unless you raise issues in writing within that period.
4. Payments
Unless otherwise agreed in writing: 30% upfront deposit before work begins, and 70% balance on
completion and before go-live. Invoices are payable within 28 days. Payments for any invoice
exceeding £3,000 (three thousand pounds sterling) must be made via Bank Transfer (BACS).
Our bank details will be provided on the invoice. If a project is delayed by you
for more than 30 days, we may issue an interim invoice for work completed.
5. Intellectual Property
On full payment of all fees, we assign to you ownership of the website design, code, and deliverables
created specifically for your project. Our pre-existing materials, frameworks, and tools remain our
property; we grant you a perpetual, royalty-free licence to use them as part of your project. You are
responsible for ensuring content you supply does not infringe third-party rights.
6. Third-Party Materials
Where stock images, fonts, plugins, or third-party software are required, you may be asked to
purchase licences directly, or we can purchase on your behalf and add the cost to your invoice.
We are not responsible for ongoing licensing, renewals, or restrictions imposed by third-party
providers.
7. Warranties & Support
We warrant that your website will operate substantially as described in the agreed specification
for 30 days from launch. The warranty covers bug fixes only and excludes new features, design
changes, or content updates. Post-warranty support and maintenance can be provided under a
separate agreement.
8. Termination
If you terminate after work has begun, you agree to pay for work completed up to the termination
date. If we terminate due to your breach of these Design Terms or our General Terms, fees for
completed work remain payable.
9. Portfolio & Credit
Unless you request otherwise in writing, we may showcase your project in our portfolio and
marketing materials. We may include a discreet credit link in the website footer acknowledging
our design work, unless agreed otherwise.
