Reap all the benefits of ongoing Website Support

Our website support packages remove the work of keeping your site in good shape, leaving you free to focus on running your business. We help with CMS and plugin updates, backups and 24/7 security monitoring.

If you're using a CMS like WordPress, keeping your website up to date is critical for reducing security risk. Ongoing support can also help improve performance, organic visibility and customer experience.

Phones

Which activities are part of an ongoing Website Support package?

  • Monthly, weekly or daily off-site backups
  • Core updates to your content management system
  • Malware monitoring and removal
  • Backup retrieval and restorations
  • Priority access to an account manager

Our Website Support plans

You'll find our most popular maintenance options below, but we can also create custom packages for extra support. Each support plan has its own response time, and proactive advice and email support are available within office hours.

If you have a brand-new website design with us, you get our Enhanced support package included free of charge for the first six months with no obligation to continue. Please get in touch with us for more information.

Standard

  • Nightly Secure Offsite Backups
  • Core Updates
  • Plugin Updates
  • Backup Restorations
  • Malware Monitoring & Removal
  • 24 Hour Response Time
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Enhanced

  • Nightly Secure Backups
  • Core Updates
  • Plugin Updates
  • Backup Restorations
  • Performance Checks
  • Database Optimisation
  • Malware Monitoring & Removal
  • 1 hour Maintenance Time
  • 12 Hour Response Time
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Premium

  • Nightly Secure Backups
  • Core Updates
  • Plugin Updates
  • Backup Restorations
  • Performance Checks
  • Database Optimisation
  • Uptime Monitoring and Notification
  • Malware Monitoring & Removal
  • 2 hour Maintenance Time
  • 6 Hour Response Time
  • Creation of new pages and content amendments
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Ready to talk about your next project?

If you need a reliable team for your website, system or hosting, call us on 01827 781 311 or press the "Start My Project" button to tell us what you need.

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