Reap all the benefits of ongoing Website Support

Our Website Support packages remove all the hard work of keeping your site in great shape, leaving you free to focus on running your business. We'll ensure everything is running smoothly from cms and plugin updates, taking backups and 24/7 security monitoring.

If you're using a CMS like WordPress, keeping your Website up-to-date is critical to help prevent hacking attempts. Ongoing support can also bring many other benefits to your business by increasing your organic traffic and helping you attract new customers too.

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Which activities are part of an ongoing Website Support package?

  • Monthly, Weekly or Daily Off-site Backups
  • Core updates to your Content Management System
  • Malware Monitoring & Removal
  • Backup retrieval and restorations
  • Priority access to an Account Manager

Our Website Support plans

You'll find our most popular maintenance options below, but we can also create custom packages for extra support. Each Support plan has its own response time, but proactive advice and email support are always available within office hours.

If you have a brand-new website design with us, you get our Enhanced support package included free of charge for the first six months with no obligation to continue. Please get in touch with us for more information.

Standard

  • Nightly Secure Offsite Backups
  • Core Updates
  • Plugin Updates
  • Backup Restorations
  • Malware Monitoring & Removal
  • 24 Hour Response Time

Enhanced

  • Nightly Secure Backups
  • Core Updates
  • Plugin Updates
  • Backup Restorations
  • Performance Checks
  • Database Optimisation
  • Malware Monitoring & Removal
  • 1 hour Maintenance Time
  • 12 Hour Response Time

Premium

  • Nightly Secure Backups
  • Core Updates
  • Plugin Updates
  • Backup Restorations
  • Performance Checks
  • Database Optimisation
  • Uptime Monitoring and Notification
  • Malware Monitoring & Removal
  • 2 hour Maintenance Time
  • 6 Hour Response Time
  • Creation of new pages and content amendments

Let's make something great together!

If you'd like to discuss your next project with us, please feel free to give us a call on 01827 781 311 or press the "Start My Project" button to get in touch for a quick quote.

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