Time-saving solutions for your business

Building a system around your business can save hundreds of staff-hours by reducing repetitive admin. With time-consuming tasks like invoicing and customer management handled more efficiently, your team can focus on higher-value work.

Your new system can be hosted securely online, making the right information available to your team 24/7/365. There is nothing to download or install, and you can log in from any device with an internet connection.

iPad and iPhone showing example of Business Dashboard

What are the benefits of having a Business System?

  • Access business information from home, the office or on the move
  • Nightly backups to help protect your data
  • Secure and reliable hosting provided from our own data centres
  • Up-to-date information instantly available without needing to download and install software
  • Clear reports that can be generated for important business meetings
  • Available on devices including smartphones, laptops, desktops and smart TVs
  • Have as many users as you like without being locked into pricing structures

How do we apply Custom Systems to help your business?

Custom systems can support many different functions, so it can be difficult to know where to begin. Here is a brief overview of some of the platforms we have built and how they work. If you’d like to find out more, please get in touch.

Customer Management

Want to improve sales, communication, reporting or enquiry handling? Your system can manage sales, forecasting, customer engagement, billing, order tracking and more, with integrations for third-party tools such as Xero or Sage.

Employee Management

You can manage employees from one place. With a custom business system, you can simplify communication around projects, issued equipment, time tracking, rotas, training and more, helping distributed teams stay connected.

Online Learning Platforms

Want to upskill your workforce or offer training? With a custom online learning platform, you can provide your staff and customers with valuable learning experiences. We can include progress tracking, personalised certificates and content structures for employee, partner, compliance or member training.

eCommerce & Inventories

If you sell specialist or customisable products, a bespoke eCommerce platform can give customers a clearer way to buy from your brand. If you sell across multiple marketplaces, we can synchronise orders and shipments across your website, eBay, Amazon, Etsy and more.

Service Management

Maximise the efficiency of your team out in the field with a service management platform. Designed to track, manage and streamline documentation, you can improve communication between your field and office teams. Staff can complete paperwork on the job, make notes, upload photographs, schedule ongoing maintenance appointments and more.

Membership Platforms

Create an online space your members can rely on with a custom membership platform. Offer exclusive content, courses, webinars, events, merchandise, recurring payments and marketing integrations tailored to your subscribers.

Large display mockup with images of dashboards

A business that works for you

Every business has its own processes, so off-the-shelf software is not always the best fit. Our experience with companies across the UK helps us understand your needs, your constraints and the level of support required.

When your staff clock off for the day, your system can continue taking payments, sending reports and managing bookings. We offer integrations with major providers, including Royal Mail, PayPal, Stripe, Xero and Zoho, reducing the need to log into multiple systems to find one piece of information.

Business Systems we've built

Our business systems help owners and teams take control of day-to-day work. Here are some of the systems we've built to help clients manage sales, accounting, staff and operations:

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HSE Docs

HSE Docs use their 20 years of experience in the Health & Safety industry to create high-quality health and safety documents, along with online courses to help business owners minimise risk in the workplace.

Artemis Travel

Artemis asked us to combine their three core areas, bookings, management and accounts, into one easy-to-use web panel that their UK head office and staff based in-resort could access.

Read Case Study

Customer Reviews

Hear from organisations that trust Webforward for reliable websites, hosting and ongoing support.

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After being left in a complete mess by our previous developer, we turned to Richard and his team for help. They are a breath of fresh air. Friendly, proactive and quick to act. We have found Webforward nothing but professional and approachable. We also now have a plan of action in place to move forward. Something our previous developer had great difficulty in achieving. A big thumbs up so far.

Ben Millar

Excellent customer service at all times Always on the ball to help with any problems you may have, very few I may add A very professional company

Dave Smith

Rich and the team do a fantastic job for us. We have all our hosting and development with them. They really know their stuff, they're polite and efficient. What more would you want? Thanks guys, keep it up.

Bill

Great service and very knowledgable staff, couldn't recommend them highly enough.. We've been supported by them for over 5 years now and never had an issue.

Alex

Excellent company. Offers first class customer service and nothing seems too much trouble for them. Extremely knowledgeable in their area of business and provided exactly what my company needed.

Tamworth Informed

Ready to talk about your next project?

If you need a reliable team for your website, system or hosting, call us on 01827 781 311 or press the "Start My Project" button to tell us what you need.

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